Return & Refund Policy

Last Updated: February 2, 2026

At AimRest, we believe your aim should not be limited by your hands. Because AimRest Pro uses our 4-Tech Hand Performance Stack — EMS, Heat, Red Light, and Compression — we want you to have enough time to properly test the device and feel the difference from consistent use.

1. The 14-Day Performance Guarantee

We offer a 14-Day Performance Guarantee. If you do not feel a tangible improvement in your aim consistency, flick speed, hand dexterity, or hand comfort after using AimRest Pro as directed for 14 days, you may be eligible for a full refund of the purchase price.

Trial Period:
The 14-day trial period begins on the day your AimRest Pro is marked as “Delivered” by the carrier.

Usage Requirement:
To qualify for the Performance Guarantee, you must use AimRest Pro as directed for at least one 15-minute protocol session per day for 14 days.

Return Request Window:
After completing the 14-day protocol, return requests must be submitted within 30 days of delivery.

AimRest Pro is designed to work through consistent use. A single short session may not be enough to judge the full benefit of the device.

2. Eligibility for Returns

To initiate a return under the 14-Day Performance Guarantee, the following conditions must be met:

The device must have been used as directed for the 14-day trial period.

The return request must be submitted within 30 days of delivery.

The device must be in good physical condition, with no cracks, water damage, or significant wear.

All original packaging, charging cables, and accessories must be included.

Once the return request is approved and return instructions are provided, the product must be shipped back within 7 days.

3. How to Start a Return

To start a return, email support@aimrestpro.com with the subject line “Performance Guarantee Return” and include:

Your order number.

A brief description of why the device did not meet your performance expectations.

Confirmation that you used AimRest Pro for at least one 15-minute protocol session per day for 14 days.

This helps us understand your experience and continue improving AimRest Pro for the FPS community.

4. Shipping Costs

Defective Units:
If your AimRest Pro is defective upon arrival, we will provide a prepaid shipping label and send a replacement or issue a full refund at no cost to you.

Performance Returns:
For returns under our 14-Day Performance Guarantee, the customer is responsible for the cost of return shipping to our warehouse.

5. Refund Processing

Once your return is received and inspected by our team, we will send you an email notification.

If approved, your refund will be processed to your original payment method within 5–7 business days.

Refunds apply to the purchase price of the product. Original shipping fees, if any, may not be refundable unless the product arrived defective or damaged.

6. Damaged or Non-Functioning Items

If your device arrives damaged or does not function properly, please contact us immediately at support@aimrestpro.com.

If your device fails due to a covered hardware issue within the first year, it may be covered under our Limited Hardware Warranty. In that case, we will help you with a replacement unit or another appropriate solution.